1. Introduction
EasyDockPermit ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services at easydockpermit.com.
2. Information We Collect
We collect information you provide directly:
- Project Information: Address, project type, dimensions, environmental conditions you enter in forms
- Photos: Site photos you upload for mangrove detection (processed by AI, not stored long-term)
- Contact Information: Email address when you contact us or make a purchase
- Payment Information: Processed securely by Stripe; we do not store credit card numbers
We automatically collect:
- Usage Data: Pages visited, time on site, referring URLs
- Device Information: Browser type, operating system, IP address
- Analytics: Via Google Analytics (anonymized)
3. How We Use Your Information
- To provide the Service (generate risk analysis and draft documents)
- To process payments and deliver purchased products
- To respond to your inquiries and provide customer support
- To improve our Service based on usage patterns
- To send important updates about the Service (not marketing, unless you opt in)
- To comply with legal obligations
4. Third-Party Services
We use the following third-party services:
- Stripe: Payment processing (see Stripe Privacy Policy)
- Google Analytics: Website analytics (anonymized IP)
- Florida DEP/FWC GIS Services: Environmental data queries (public government data)
- PlantNet API: Plant/mangrove identification (photos processed for identification only)
- ESRI/ArcGIS: Geocoding services (address lookup only)
5. Data Retention
- Project data: Stored temporarily during session; not permanently retained unless you purchase
- Purchased documents: Retained for your access and our records (7 days minimum for refund period)
- Uploaded photos: Processed in real-time for AI analysis; not stored long-term
- Contact form submissions: Retained until inquiry is resolved, then deleted within 1 year
6. Data Security
We implement industry-standard security measures including HTTPS encryption, secure payment processing via Stripe, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal retention requirements)
- Opt out of marketing communications
To exercise these rights, contact us at support@easydockpermit.com
8. Cookies
We use essential cookies for site functionality and analytics cookies (Google Analytics) to understand how visitors use our site. You can control cookies through your browser settings.
9. Children's Privacy
Our Service is not intended for children under 18. We do not knowingly collect information from children. If you believe a child has provided us with personal information, please contact us.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this policy periodically.